Walk-In Clinic or Pharmacist? Where to Go in Kanata

When something's wrong, the first question is often: do I need a doctor, or can the pharmacy help? In Kanata, you've got both in one building. Here's a simple guide to choosing between the Kanata walk-in clinic and your pharmacist — so you don't waste a trip.
Start with your pharmacist for minor issues
Thanks to Ontario's expanded pharmacy scope, your pharmacist can now handle a lot more than refills. For common, minor complaints, the dispensary is often your fastest option — no appointment, no waiting room. Go to your Kanata pharmacist for:
- Minor ailments like UTIs, pink eye, cold sores, allergies and mild rashes
- Flu shots and other vaccinations
- Prescription refills, renewals and transfers
- Advice on over-the-counter products
- Medication questions and free medication reviews
- Smoking cessation support
Go to the walk-in clinic for everything else
When you need a physical examination, diagnosis, lab work, or treatment beyond a pharmacist's scope, the Kanata Mews walk-in clinic next door is the right call. Visit the clinic for things like:
- New or worsening symptoms that need a doctor's assessment
- Injuries that may need imaging
- Conditions outside the minor-ailments list
- Referrals to specialists
The clinic accepts walk-ins. For its current schedule, fees and any excluded services, check kanatamewsclinic.ca/walk-in-clinic or call (613) 435-7730.
The advantage of having both on March Road
Here's why families across Kanata like the setup: the walk-in clinic and the pharmacy share the same building at 329 March Road. See a doctor, fill the prescription a few steps away, and head home — one trip, no driving across Ottawa. And if you can't get back out, we'll deliver your prescription free across Ottawa.
One trip. Doctor, prescription, home. That's been the idea since 2014.
Still not sure? Just ask.
If you're genuinely unsure where to go, start at the pharmacy counter. A pharmacist will quickly tell you whether they can help on the spot or whether you're better off seeing a doctor next door. Call (613) 435-2111 any day of the week.
Questions? We always pick up.
Call our Kanata pharmacy at (613) 435-2111, or drop by 329 March Road — open 7 days a week, with free prescription delivery across Ottawa.
Frequently asked questions
Is the Kanata Mews clinic a walk-in clinic?
Yes — the Kanata Mews Medical Clinic is a walk-in clinic in the same building as the pharmacy. See kanatamewsclinic.ca/walk-in-clinic for its current schedule, or call (613) 435-7730.
Can my pharmacist prescribe medication?
For a defined list of minor ailments, yes — Ontario pharmacists can assess and prescribe without a doctor's visit. For anything outside that list, the walk-in clinic is the right place.
Do I need an appointment for the pharmacy?
No. Pharmacist services like minor ailment assessments and flu shots are walk-in during pharmacy hours.


